Showing posts with the label Customer ExperienceShow all
west-tech
How insurers can use AI to drive pricing in the cloud
You may have heard it already: AI and cloud-based applied sciences are the future of insurance. Customers are looking for stability in their insura…
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west-business
How redesigning the customer journey from hire to hire can increase the pressure
The COVID-18pandemic has accelerated a customer shift expectations and behaviors. Recordsdata has confirmed that the pandemic has significantly acce…
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Underwriting
3 Lifestyle insurance underwriting predictions for 2022 and beyond
The lifestyle insurance and pensions industry proved resilient in 2022, even in the face of COVID- and the Delta variant. I am encouraged by the inc…
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